MS Dynamics 365 is a portfolio of intelligent business applications that delivers superior operational efficiency and breakthrough customer experiences enabling businesses to become more agile and reduce complexity without increasing costs.The integration between MS Dynamics 365 and Togai requires only a one-time setup. Follow the steps below:
Flow is triggered when a new account is created in Togai
Togai then creates a corresponding customer in MS Dynamics 365 and syncs the customer identifier between Togai and MS Dynamics 365, so that the customer can be identified in both systems.
The mapping of customer identifier in the Settings tab of every Togai Account. The setting name for MS Dynamics customer identifier in Togai is MsDynamics365AccountPlatformId.