Salesforce

Salesforce provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, e-commerce, analytics etc.

The integration between Salesforce and Togai requires only a one-time setup. Follow the steps below:

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Install

• Navigate to the No code Center section from the left navigation bar in Togai
• Click on Apps to access the list of apps with tight integration support
• Locate and select Salesforce from the available apps
• Click on the +Add connection button
• You will be redirected to Salesforce login page
• Enter your Salesforce credentials and log in to your Salesforce account
• Click on Accept to grant Togai access to your Salesforce account
• You will be redirected back to Togai and the connection will be added to your account

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Flows

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1. Togai - Salesforce Account Sync

• Flow is triggered on a new account creation in Salesforce
• Togai creates a corresponding customer and syncs the customer identifier between Togai and Salesforce.
• You can see this mapping of customer identifier in the Settings tab of every customer. The setting name for Salesforce customer identifier in Togai is SalesforceAccountId.

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2. Togai - Salesforce Quote Sync

• Flow is triggered on a Quote accepted event in Salesforce
• Flow continues to fetch the Salesforce product from the Quote, so that it can be transformed into a Togai entity
• Togai creates a corresponding price plan for the Salesforce product
• Togai either marks the invoice created for the customer as paid or attaches a price plan to the customer depending on the Quote